enJerneering™ ("we", "us", or "our") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This document outlines our policies on the collection, use, and disclosure of personal information when you use our website www.enJerneering.com and engage with our Software-as-a-Service (SaaS) products. We specialize in custom software, AI/LLM solutions, website design and development, and product consulting to help businesses accelerate their market entry. Additionally, we provide educational content through our enJerneering™ Learn articles, which cover relevant concepts and showcase our services.

This Privacy Policy applies to your interactions with us across our website, including account registration, inquiries via phone, fax, email, or direct mail, and our marketing communications. Understanding how we collect, use, and disclose your information is crucial to ensuring that we provide you with services that meet your needs.

We adhere strictly to major privacy laws, including the U.S. California Consumer Privacy Act (CCPA), Indiana's Privacy Laws, the Children's Online Privacy Protection Act (COPPA), the EU General Data Protection Regulation (GDPR), and other applicable privacy legislation affecting our global user base. enJerneering™ is designated as the data controller under Article 4(7) of the GDPR, meaning we determine the purposes and means of processing your personal data.

By accessing and using our website or by voluntarily providing personal information to us via any other means, you consent to our collection and use of your information as described in this Privacy Policy and our Terms and Conditions. We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page, and we will update the effective date at the top of this document. We encourage you to review our Privacy Policy periodically to stay informed of any updates.

Personal Information We Collect

At enJerneering™, we collect various types of information to provide and enhance our custom Software-as-a-Service (SaaS) products and to ensure a personalized experience for our users. Here’s what we collect:

  • Contact Data: This includes your first and last name, email address, mailing address, phone number, and professional title, which we use for both personal and business communications.
  • Registration Data: Information you provide to register for an account, such as your date of birth, to ensure age-appropriate content and services.
  • Profile Data: Your username and password for accessing our services, along with your interests and preferences, which help us tailor our offerings.
  • Communications: Details you provide when contacting us for support, feedback, or with questions, as well as your responses to surveys.
  • Marketing Data: Your contact details used to send communications about our products, services, and events tailored to your interests based on your preferences.
  • Transaction Data: Details about the transactions you engage in on our platforms, including purchasing history and billing information necessary for completing transactions.
  • Other Information: Any additional data we might collect, which is relevant to the customization and improvement of our services, as disclosed at the time of collection.

Data from Other Sources

  • Business Partners: Information from our advertising and joint marketing partners, which enhances our service offerings.
  • Data Providers: Data from information services and data licensors that help us understand market trends and customer needs.
  • Public Sources: Data from public platforms such as blogs, forums, or social media platforms that provide us insights into public sentiment and help in reputation management.

Automatic Data Collection

  • Device Data: Information about your device, such as operating system type, version number, manufacturer and model, browser type, screen resolution, and IP address.
  • Online Activity Data: This includes the pages or screens you view on our site, the time spent on those pages or screens, navigation paths, and details of your interactions with our site.
  • Cookies and Similar Technologies: We use these technologies to enhance site navigability, remember user preferences, and deliver targeted advertising based on user activity.

Referrals

  • User-Initiated Referrals: You may refer friends or contacts to our services, provided you have their consent to share their contact information with us for outreach purposes.

How We Use Your Personal Information

We use your personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:

Service Delivery

We may use your personal information to:

  • Provide, operate, and improve the Service.
  • Establish and maintain your account on the Service.
  • Communicate with you about the Service, including by sending you announcements, updates, security alerts, and support and administrative messages.
  • Provide customer support and maintenance for the Service.
  • Facilitate your login to the Sites via third-party platforms such as Google and Facebook.
  • Enable security features of the Sites, such as by sending you security codes via email or SMS and remembering devices from which you have previously logged in.

Direct Marketing

We may use your personal information to send you enJerneering™-related marketing communications as permitted by law. You will have the ability to opt-out of our marketing and promotional communications as described in the Your Choices section below.

For Research and Development

We may use your personal information for research and development purposes, including to analyze and improve the Service and our business.

To Create Anonymous Data

We may create aggregated, de-identified, or other anonymous data records from your personal information and other individuals whose personal information we collect. We make personal information into anonymous data by excluding information (such as your name) that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.

Interest-Based Advertising

We may contract with third-party advertising companies and social media companies to display ads on our Service and other sites. These companies may use cookies and similar technologies to collect information about you (including the device data, online activity data, and/or geolocation data described above) over time across our Service and other sites and services or your interaction with our emails and use that information to serve ads that they think will interest you.

To Comply with Laws and Regulations

We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.

For Compliance, Fraud Prevention, and Safety

We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to:

  • Protect our, your, or others’ rights, privacy, safety, or property (including by making and defending legal claims).
  • Audit our internal processes for compliance with legal and contractual requirements.
  • Enforce the terms and conditions that govern the Service.
  • Protect, investigate, and deter against fraudulent, harmful, unauthorized, unethical, or illegal activity, including cyber attacks and identity theft.

In some cases, we may specifically ask for your consent to collect, use, or share your personal information, such as when required by law.

How We Share Your Personal Information

We may share your personal information with the following third parties and as otherwise described in this Privacy Policy or at the time of collection:

Affiliates

Our subsidiaries and affiliates for purposes consistent with this Privacy Policy.

Service Providers

Companies and individuals that provide services on our behalf or help us operate the Service or our business (such as service fulfillment, customer support, hosting, analytics, email delivery, marketing, database management services, returns processing, and risk and fraud mitigation).

Advertising Partners

Third-party advertising companies that collect information about your activity on the Site and other online services to help us advertise our services and/or use hashed customer lists that we share with them to deliver ads to them and similar users on their platforms.

Third-Party Platforms

Social media and other third-party platforms that you connect to the Service, such as when you use options to access the Service by logging into a social media platform. Please note we do not control the third party’s use of your personal information.

The Public

Other users of the Service and the public when you disclose personal information for public use. We do not control how other users or third parties use any personal information that you make available to them. Please be aware that any information you post publicly can be cached, copied, screen captured, or stored elsewhere by others (e.g., search engines) before you have a chance to edit or remove it.

Professional Advisors

Professional advisors such as lawyers, bankers, auditors, and insurers, where necessary in the course of the professional services that they render to us.

Authorities and Others

Law enforcement, government authorities, and private parties as we believe in good faith to be necessary or appropriate to comply with law or for the compliance, fraud prevention, and safety purposes described above.

Business Transferees

We may sell, transfer, or otherwise share some or all of your personal information in connection with or during negotiation of any merger, financing, acquisition, or dissolution transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets, or in the event of an insolvency, bankruptcy, or receivership.

Your Choices

In this section, we describe the rights and choices available to all users.

Access or Update Your Account Information

If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into the account.

Opt Out of Marketing Communications

You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions located at the bottom of the email. You may continue to receive service-related and other non-marketing emails. If you receive marketing text messages from us, you may opt out of receiving further marketing text messages from us by replying STOP to our marketing message.

Cookies

Most browsers let you remove and/or stop accepting cookies from the websites you visit. To do this, follow the instructions in your browser’s settings.

Advertising Choices

You may opt out of interest-based advertising.

Do Not Track

Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

Privacy Settings and Location Data

Users of our App can disable our access to their device’s precise geo-location in their mobile device settings.

Choosing Not to Share Your Personal Information

If you do not provide information that we need to provide the Service, we may not be able to provide you with the Service or certain features. We will tell you what information you must provide to receive the Service when we request it.

Third-Party Platforms or Social Media Networks

If you choose to create an account through or connect the Service with another third-party platform, you may have the ability to limit the information that we may obtain from the third-party at the time you log in to the Service using the third-party’s authentication service or otherwise connect your account. You may also be able to control your settings through the third-party’s platform or service after you have connected your accounts.

Other Sites, Mobile Applications, and Services

The Sites may contain links to other websites and online services operated by third parties. These links are not an endorsement of or representation that we are affiliated with any third party. In addition, our content may be included on web pages or online services that are not associated with us. We do not control third-party websites or online services and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use, and sharing of your personal information. We encourage you to read the privacy policies of the other websites and online services you use.

Analytics

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Services. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Services available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/

Security Practices

The security of your personal information is important to us. We employ a number of organizational, technical, and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies, and we cannot guarantee the security of your personal information.

International Data Transfers

enJerneering™ is headquartered in the USA and may have service providers in other countries. The data can transfer to other countries.

Children

The Service is not intended for use by children under 13 years of age (COPPA), and we do not knowingly collect information about children under age 13 through the Service. If we learn that we have collected personal information of a child without the consent of the child’s parent or guardian as required by law, we will delete it.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Sites. If required by law, we will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail or another manner through the Service.

Any modifications to this Privacy Policy will be effective upon our posting the modified version. In all cases, your continued use of the Service after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.

Data Protection Rights Under the GDPR

enJerneering™ is committed to ensuring fair and transparent processing. That is why it is important to us that data subjects can not only exercise their right to object but also the following rights where the respective legal requirements are satisfied:

  • Right to Information: Art. 15 of the GDPR
  • Right to Correction: Art. 16 of the GDPR
  • Right to Deletion (“Right to be forgotten”): Art. 17 of the GDPR
  • Right to Limit Processing: Art. 18 of the GDPR
  • Right to Data Transmissibility: Art. 20 of the GDPR
  • Right to Object: Art. 21 of the GDPR

To exercise your right, please contact us as indicated in the "Contact Us" section below. In order to be able to process your request as well as for identification purposes, please note that we will use your personal information in accordance with Art. 6 para. 1 (c) of the GDPR. You also have the right to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR in combination with Section 19 GDPR.

US Privacy Laws Compliance

CCPA

We are required by the California Consumer Privacy Act (“CCPA”) to provide to California residents an explanation of how we collect, use, and share their Personal Information and of the rights and choices we offer to California residents concerning that Personal Information.

Personal Information that We Collect, Use, and Share

We do not sell personal information. As we explain in this Privacy Policy, we use cookies and other tracking tools to analyze website traffic and facilitate advertising.

Your California Privacy Rights

The CCPA grants California residents the following rights. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law.

  • Information: You can request information about how we have collected, used, and shared your Personal Information during the past 12 months.
    • The categories of Personal Information that we have collected.
    • The categories of sources from which we collected Personal Information.
    • The business or commercial purpose for collecting and/or selling Personal Information.
    • The categories of third parties with whom we share Personal Information.
    • Whether we have disclosed your Personal Information for a business purpose, and if so, the categories of Personal Information received by each category of third party recipient.
    • Whether we’ve sold your Personal Information, and if so, the categories of Personal Information received by each category of third party recipient.
  • Access: You can request a copy of the Personal Information that we have collected about you during the past 12 months.
  • Deletion: You can ask us to delete the Personal Information that we have collected from you.

You are entitled to exercise the rights described above free from discrimination in the form of legally prohibited increases in the price or decreases in the quality of our Service.

How to Exercise Your California Rights

You may exercise your California privacy rights described above as follows:

  • Right to Information, Access, and Deletion: You can request to exercise your information access and deletion rights by emailing jerrod@enJerneering™.com. We reserve the right to confirm your California residence to process your requests and will need to confirm your identity to process your requests to exercise your information access or deletion rights. As part of this process, government identification may be required. Consistent with California law, you may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney, the requester’s valid government-issued identification, and the authorized agent’s valid government-issued identification. We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it.
  • Request a List of Third-Party Marketers: California’s “Shine the Light” law (California Civil Code § 1798.83) allows California residents to ask companies with whom they have formed a business relationship primarily for personal, family, or household purposes to provide certain information about the companies’ sharing of certain personal information with third parties for their direct marketing purposes during the preceding year (if any). You can submit such a request by sending an email to jerrod@enJerneering™.com with “Shine the Light” in the subject line. The request must include your current name, street address, city, state, and zip code, and attest to the fact that you are a California resident. We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it.

Sharing Your Personal Information

We do not sell, trade, or rent Users' personal identification information to others in accordance with the CCPA. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Compliance with Indiana Privacy Laws

Indiana Data Protection Compliance

At enJerneering™, we are committed to protecting the privacy of our users in Indiana in alignment with Indiana's state-specific privacy laws. Our practices are designed to comply with the Indiana Data Breach Notification Law, which requires us to inform users of unauthorized access to personal information promptly. Additionally, we adhere to the following state-specific practices:

  • Data Breach Notifications: Should there ever be a data breach that affects residents of Indiana, we will notify affected individuals without unreasonable delay in accordance with Indiana's requirement to do so within 30 days of discovering the breach.
  • Social Security Number Protection: We take extra precautions to limit the use and disclosure of Social Security Numbers, implementing safeguards against unauthorized access and disclosure in compliance with Indiana's regulations.
  • Protection from Unauthorized Surveillance: We ensure compliance with Indiana's Electronic Surveillance Act by securing consent before any form of electronic monitoring or recording when required.

Additional Rights for Indiana Residents

Indiana residents have specific rights under local laws, including the right to be informed about the categories of personal information we collect and the purposes for which they are used and shared. While Indiana does not have a comprehensive consumer data privacy law like the CCPA, we strive to ensure that all our users, regardless of their location, are afforded vigorous privacy protections.

For Users from UK – ICO UK

If you are a UK resident and want to learn more about your rights, or we have not resolved your query regarding your Personal Data, you should contact the Information Commissioner’s Office information line on (0044) 303 123 1113 or visit their website at ico.org.uk.

Contact Us

For any questions, complaints, or more information on this privacy policy, please contact jerrod@enJerneering.com.